FAQ

Welcome to RCForMe!

RCForMe is literally as the name suggests, remote control cars for you! It was began by a group of RC petrolheads and was designed for finding and providing to you, the customer, the fastest, the toughest and the best the RC world has to offer. With a portfolio of manufacturers and suppliers, that together have a wide range of RC cars, we will not only be sure to bring you the latest models on the market, but also at the most competitive prices out there.

Our RC Vehicles

We have been building a relationship with industry-leading suppliers longer than most of our competitors have been open, allowing us to better source the latest and best-quality products. In order to work with new suppliers we first sample a range of their products, test-driving them to within an inch of their limit, ensuring that they are fun to use and hard to break. Obviously this is more a pleasure than a chore for us petrolheads, guilty as charged, but that way we can confidently say that we stand behind every one of the products we have up in our store.

We never compromise on quality and can guarantee that you will not find products of the same high standard for the prices we are able to offer. Our average product rating is a stunning 4.8/5 and in an effort to keep this number constantly growing, we never source new products with a customer rating that is below our average.

You can check out all of our customer reviews here.

Payments

How can I pay for my order?

Our customers are able to pay for their order using the following methods.

 

Shipping and Processing

Do you offer free shipping?

Yes! RCForMe offers free international delivery on all orders through premium couriers such as UPS, DHL, SF Express and more.

How long does order processing take?

Once we receive an order, we process it within 1-4 working days and your order gets sent to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking code.

How long does shipping take?

UK, US, AU, CA & EU delivery takes 5-10 working days, depending on the country and region. Please note, that in order for us to minimise delivery time and to be able to keep international delivery free, we sometimes replace the original box of the product with a smaller, more ergonomic and more secure packaging option. International deliveries may take up to 18 days, but the majority will get to you in under 14 days.

 

Returns and Refunds

Do you offer refunds and returns?

Yes! As long as the product is in its original, sealed packaging, we are happy to offer a refund! Contact us within 7 days of receiving the product on info@rcforme.com and we'll guide you through the steps of returning the product.

Are there any additional return costs?

Please be aware that you will be charged a 20% restocking fee with the return of any product. This charge will be annulled in the event that there was an issue on our end with your order. In order for a product to be accepted for a refund, it must be in its sealed, original packaging. For our full returns & refunds policy, please visit our Terms and Conditions page.

For any additional questions, please email info@rcforme.com and a member of our team will get back to you within 24h.